Q1. How do I schedule an appointment to meet with a Neighborhood Code Compliance (NCC) Officer?
Q2. When is my Hearing date?
Q3. How do I know if there is a case on a particular property?
Q4. What does it mean when a property is condemned?
Q5. I have no electricity/heat/water/gas. What will happen?
Q6. Do I have to attend the Hearing if my property has been brought to code?
Q7. What if I can't attend the Hearing?
Q8. Do I have to come into the office to submit a Housing Registration?
Q9. Why do I continue to receive notices from NCC when I no longer own the property?
Q10. My landlord won't fix anything. What can I do?
Q11. My landlord has turned off my heat/water/gas. Can you help me?
Q12. My landlord won't do anything, and I think I have mold. Can NCC help?
Q13. The house next to me has open windows and doors. What will be done and how soon?
Q14. My neighbor is operating a business out of his garage. Who can I contact about this?
Q15. My neighbor has a vehicle that has not moved. Who can I call, or what can be done?
Q16. Does NCC do anything about trees?
Q17. How tall does grass have to be before it can be posted and considered as weeds? 9 inches
Q18. I know someone who is hoarding. What can NCC do?
Q19. How do I request a work plan?
2. Ask to be connected with NCC
3. Give the NCC representative the following information:
b. The reason for the appointment
c. The day and time preference, Officer's schedules vary from day to day
2. Under the Code Enforcement tab, select "Orders to Repair" or "Orders to Demolish" depending upon the type of hearing.
b. Click on a specific date to view a list of addresses involved in that particular hearing
2. If you are a return user, Login account and enter:
b. Password
d. Click Register for an Account at the top (far right) of the page
e. Read and accept the General Disclaimer
f. Enter applicable information
g. Login account and enter user name or email and password
➢ Case Status
property will be immediately condemned if circumstances warrant or a reasonable timeframe will be offered to
the owner/occupant to obtain compliance.
not received a "Brought to Code Letter" from NCC, contact NCC for confirmation
Office records the New Property Owner, NCC will have the updated information, and the notices should stop.
to schedule an appointment for an Inspection by a NCC Officer. If NCC finds the property to be in violation, a
Notice will be sent to the Property Owner in an attempt to gain compliance. The property owner will be allotted
ample time to make the improvements and an opportunity to request additional time via a Work Plan.
standard to allow 7 days to rectify the problem. If the property owner does not comply within the 7 day allotted
timeframe, and the structure is occupied, the property will be condemned.
Owner for resolution.
immediate board-up. Otherwise, they will send notification to the property owner with an established time
frame to comply.
Zoning Department at 260-449-7607
violation with applicable instructions and timeframes for compliance.
referred to the City's Property Management Department. County Owned properties should be directed to the
Allen County Community Development Corporation (ACCDC).
Protective Services for assistance.
you the paperwork and answer any questions you might have.